Angry letter Draft # 2

Angry Letter

Zachary Chock

1 Infinite Loop
Cupertino, CA 95014
408.996.1010

Dear Apple,

I have been using your products for a good portion of my life – The IMac, IPod, Macbook, and all of these worked and performed like I had hoped for them to work.  The technology is great, but there are some compatibility problems between older and newer versions of the software that I think you should have fixed a long time ago.  For example, I think there should be an application to work with Windows or PC items on a Mac without any conversion errors.

On the contraire, the items and products are very “repetitive” when they are released.  Apple updates the Applications for functioning platforms continuously, and each time, they are more expensive, or have many features taken out.  Several “add - ons” and new releases of a product are the same as the previous version with features excluded that were in the previous version which made me choose it, or very little changes done to the features.  In the latest release of Final Cut Pro, Final Cut Pro X, the application was not compatible with the older versions of final cut, or had many of the features, or functions of final cut that everyone and I loved about FCP.  To sell that item with missing and incompatible features for $US 300 is not very effective for the company if you want to sell more items.  I know you may be calling it revolutionary, but I think it is just the same thing with a new gadget or device slapped on it. 

Also, I found it to be annoying that when I buy a new Mac, or IPod, another machine seems to come out yearly or every few months, similar to Samsung or Sprint.  If anything, there should be a service that exchanges the former device with the newest release to date.  When I am enjoying an iPod, iPad, or Mac, I dislike finding out that you have released an all new version of the item and I have to pay more for it just because of a few features that I may not use.  Besides that, I think the majority of the products, and service compatibility are fine.

Sincerely,

Zachary Chock